Plans for all teams
Designed for every stage of your journey.
Start today, no credit card required.
Free
Per agent/month
Get started for free
Starter
Per agent/month
For small support teams
Pro
Per agent/month
For growing teams
Enterprise
Billed annually
For large organizations
Platform & Workspace
Tickets & Conversations
Channels
AI & Automation
Knowledge Base
Team & Collaboration
Analytics & Reporting
Contacts & Customers
Chat Widget
Mobile App
Frequently asked questions
Yes. WeldSuite's free plan gives you access to WeldDesk with up to 2 users. All features are included, even on the free plan. Upgrade for more users and higher ticket volume.
All plans include unlimited tickets, a live chat widget, email channel, knowledge base, contact management, and mobile apps. Plans differ by agent limits, AI credits, channels, and advanced features like SLA management and custom reports.
You pay per user, per month. All WeldSuite apps are already included in the free plan. Starter starts at $12/user/month and Pro at $24/user/month. Annual plans are discounted.
Yes. You can upgrade, downgrade, or cancel from your account settings whenever you want. No long-term contracts or cancellation fees.
AI features like draft replies and smart labels use credits. Each plan includes a monthly allowance. 100 on Free, 1,000 on Starter, 2,500 on Pro. You can buy more if you need them.
Enterprise is built for larger teams with custom volumes, unlimited AI credits, SSO, and priority support. Contact sales to get started.