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Mark ticket #4521 as resolved
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Show me Sarah's ticket history
Sarah Johnson, Acme Corp:
3 tickets this month
Last contact: 2 days ago
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"Hi Sarah, I've processed your refund request. You should see the credit within 3-5 business days..."
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Found 3 similar tickets about refund requests. The most common resolution was processing within 24 hours.
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What's the status of @ticket #4521?
Ticket #4521 details:
Status: Pending (awaiting response)
Priority: High · Due in 2 hours
Show all tickets from @Sarah Johnson
Sarah Johnson's tickets:
#4521 - Refund request (Pending)
#4489 - Login issue (Resolved)
Summarize @last conversation
Chat with Sarah (2 hours ago):
Discussed refund for order #8832
Action: Process refund within 24h