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Knowledge Hub

All your knowledge,one search away

Add what your team knows. Articles, PDFs, URLs.
When questions come in, answers are there.

Put everything your team knows in one place.
Agents look it up, AI uses it to reply.

Knowledge Base
Product
Getting Started

Everything you need to
build your knowledge base.

[01]
help.acme.com34
docs.acme.com21
product-guide.pdf1
refund-policy.pdf1
Notion workspace18
Shipping FAQ1

Import any source

Add URLs, upload PDFs, write articles,
or sync from Notion.

[02]
Knowledge Base124
Product38
Getting Started12
Features18
Billing24
Troubleshooting46

Organized categories

Group knowledge by topic. Product info,
billing, policies — all in one place.

[03]

What's our refund policy?

From your knowledge base:

30-day refund window

5-7 business days to process

No questions asked

Connected to AI agent

AI answers questions using your
knowledge base automatically.

Knowledge that works for
agents and AI.

[01]
Synced sources
docs.acme.com
Synced
help.acme.com
Synced
blog.acme.comSyncing...
product-guide.pdf
Synced
api.acme.com
Synced

Auto-sync sources

Connect your website or docs. We crawl
and keep everything up to date.

[02]

Write your text here...

Searching knowledge base...

Absolutely! You can change colors, position, logo, and welcome message from the widget settings.

AI draft replies

AI drafts replies using your knowledge base.
Review, edit, and send in one click.

[03]

Version history

Billing FAQ updated

Sarah added refund section · 1h ago

API docs created

Mike added 3 new articles · 4h ago

Setup guide revised

Emily rewrote onboarding steps · 1d ago

Pricing page synced

Auto-sync from website · 2d ago

Version history

Track every edit across your knowledge base.
See who changed what and when.

[04]
Content freshness
Refund policy2d ago
Getting started guide1w ago
Integrations overview2mo ago
Webhook documentation3mo ago
Legacy API reference8mo ago

Content freshness

Know which articles are getting stale.
Keep your knowledge base up to date.

Built for how you
share knowledge.

[01]
Sarah Miller
Admin
Alex Johnson
Editor
Mike Kim
Viewer
Emily Torres
Editor

Permissions & roles

Control who can edit, view,
or manage your knowledge base.

[02]
CategoryProduct
SourceAll types
StatusActive
Confidence> 80%

Filter & search

Filter by category, source type,
status, or AI confidence score.

[03]

Excel

Spreadsheet format

CSV

Comma separated

Export

Download your knowledge base as
Excel or CSV in one click.

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