WeldDesk
Sign inStart - It's free!
Team Members

Great support startswith a great team

From solo founder to enterprise team, manage everyone in
one place with no per-seat fees.

Everything you need to
manage your team.

[01]
Avatar 1Avatar 2Avatar 3Avatar 4

Unlimited seats

Invite your entire team without
worrying about per-seat costs.

[02]
Sales
AvatarAvatar
Support
AvatarAvatarAvatar
Technical
AvatarAvatarAvatarAvatar
Billing
AvatarAvatar

Team groups

Organize agents into departments
and route chats to the right experts.

[03]
Sarah

Sarah Johnson

Owner
Mike

Mike Chen

Manager
Emma

Emma Wilson

Agent

Role-based access

Assign custom permissions to
control who can see and do what.

Everything you need to
collaborate.

[01]
Sarah

Sarah Johnson

Online
Mike

Mike Chen

Online
Emma

Emma Wilson

Offline

Agent availability

See who's online at a glance and
route chats to available agents only.

[02]
Sarah

Sarah Johnson

8 open chats
Mike

Mike Chen

5 open chats
Emma

Emma Wilson

3 open chats

Workload balancing

Distribute conversations evenly
so no one gets overwhelmed.

[03]
Sarah

Sarah resolved ticket #1234

2m ago

Mike

Mike assigned to #1235

5m ago

Emma

Emma added note to #1230

12m ago

Sarah

Sarah replied to #1229

18m ago

Activity logs

Track every action of each teammate
with a full audit trail for compliance.

[04]
Assign to...
Sarah

Sarah Johnson

3 active conversations

Mike

Mike Chen

1 active conversation

Emma

Emma Wilson

5 active conversations

Assign conversations

Route conversations to the right person
and keep your team organized.

Your team, fully
organized.

Each teammate gets their own profile with avatar, skills, and specialties. Customers see who they're talking to, and you can route conversations based on expertise.

Sarah

Sarah Johnson

Technical Support

BillingRefundsAPI
Mike

Mike Chen

Sales Team

EnterpriseDemos
Sarah

Sarah Johnson

Online
Mike

Mike Chen

Away
Emma

Emma Wilson

Busy
Sarah

Sarah Johnson

Technical Support

42

Resolved

2.3m

Avg. response

98%

Satisfaction

Customer rating
4.9

Explore other features.

[01]

AI Agent

[02]

Chat Widget

[03]

WeldAgent

[04]

Team Members

[05]

Contacts

[06]

Inbox

[07]

Tickets

[08]

Mobile App

Platform

  • AI Agent
  • Chat Widget
  • WeldAgent
  • Inbox
  • Tickets
  • Contacts
  • Team Members
  • Mobile App

Company

  • Sign Up
  • Sign In

Legal

  • Privacy Policy
  • Terms of Use
  • Compliance

Compliance

  • GDPR Compliant
  • CCPA Compliant
  • SOC 2 Type II
  • ISO 27001
© 2025 WeldDesk.All rights reserved.