Improve CSAT withAI Agents
From account queries to refund requests, our multilingual, human-sounding agents deliver faster resolutions with enterprise-grade reliability.
One powerful platform
to manage all your operations.
Unlimited Free Seats
Invite your entire team without
worrying about per-seat pricing.
Entirely free to use.
Access all features without
any paywall or limits.
Zero Platform Branding.
Your tracking pages, emails and return
pages show only your brand, not ours.
One powerful platform
to manage all your operations.
Ship orders in minutes.
Connect with all major carriers and
ship from one platform.
Keep customers updated.
Send automatic updates via SMS, email,
or WhatsApp at every delivery step.
Order confirmed
Dec 12, 9:30 AM
Shipped
Dec 13, 2:15 PM
Out for delivery
Dec 14, 8:00 AM
Delivered
Expected today
Build your own return portal.
Self-service returns with automated
rules and branded customer experience.
Classic Wool Sweater
Size: L / EU 52
$89.99
Ship smarter on-the-go.
Create shipments, scan barcodes, and
print labels from your mobile device.
WeldParcel
now
Order #1042 has been delivered
WeldParcel
2m ago
Shipment #8847 is out for delivery
Your AI assistant.
Reference products, orders, and customers
with @mentions for instant context.
Ship 3 boxes to Munich, cheapest option
Creating 3 shipments...
Done! Created 3 shipments via DPD Economy at EUR4.20 each. Labels are ready to print.
Analytics & Insights.
Track shipping performance with
real-time dashboards and reports.
Omnichannel Support
Connect with customers across email, chat, social media, and phone from a single unified inbox.
Custom AI Training
Train AI agents on your knowledge base, FAQs, and past conversations for accurate, brand-aligned responses.
Low Latency
Responses are generated and delivered in real time, even during high-concurrency traffic. Our system is optimized for sub-second turnaround.
Knowledge Base
Use Retrieval-Augmented Generation to pull from your own documents and sources. Index files and URLs instantly for grounded answers.
Elevate your customer support. Our AI agents handle inquiries across all channels, helping you resolve issues faster and improve satisfaction.
Languages Supported
Average Response Time
Uptime Guarantee
AI Agent Availability
Committed to security. Your data protected with industry-leading standards.
GDPR
CCPA
ISOFrequently asked questions
WeldHelpdesk connects to your existing support channels and uses AI agents to automatically handle customer inquiries. Simply connect your platforms, and we'll handle the rest.
WeldHelpdesk integrates with all major communication platforms including email, chat, Slack, Discord, and more. We also offer a REST API for custom integrations.
On average, our customers see a 20-30% improvement in CSAT scores. Results vary depending on your current support operations and customer base.
Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.
Our AI agents support over 100 languages with native-level fluency, enabling you to provide excellent support to customers worldwide.
Absolutely! WeldHelpdesk provides a unified dashboard where you can track all customer conversations across all channels in real-time. You'll get instant notifications for escalations and important updates.
WeldHelpdesk operates on a simple monthly subscription model based on your conversation volume. All plans include unlimited users and full access to features. No hidden fees or surprise charges.